There are times in the industry when forces conspire and you find yourself having to do customer testimonials. If and when this happens to you try to at least put words in the mouths of the people who are testimoning that sound realistic and...

Something has happened in the world and I suppose I’m somewhat responsible since it probably started with my generation. Growing up in “The Era When Everything Changed,” my generation rejected everything that came before it. In the classroom, we...

That’s not what the client asked for. We know more than the client about the consumer. (That’s why we’re agents, not vendors.) It’s more important to meet the needs of the consumer than meeting what are sometimes the internal political demands...

My guess is that the people most against health-care reform are the people most likely to die earlier. This map shows life expectancy in the US. The darker the color, the longer the life expectancy.

There's a blog on The New York Times called "Abstract City" that has some wonderful images, about eight in all, of which I've pasted two here. Check it out here http://niemann.blogs.nytimes.com/2009/11/17/bio-diversity/