"One of the best ways to persuade others is by listening to them."     --Dean Rusk, former U.S. Secretary of State Just Pay Attention To Me sparked a stream of comments. Most focused on how simple it is to talk with other people yet how difficult it...

In the 1920s, physiologist Elton Mayo conducted experiments at the Hawthorne Electrical Works in Chicago. He was trying to confirm his theory that better lighting led to greater productivity. So, he had the lights on the factory floor turned up....

Employees at all levels are giving high priority to the issue of respect in the workplace. As a result, "emotional intelligence" and empathy at work have catapulted to importance in the management/leadership realm. And, for good reason: mis-reading or...

If you are experiencing stress at the very time you are expecting joy, you aren't alone. The National Institute for Occupational Safety and Health reports that: 40% of workers report their job is "very or extremely...

Most career inventories and branding activities are additive. They ask you to identify success factors by adding up your talents, hopes, and goals. That's part of the process. One of the desirable ingredients for personal and business success that we...