I’m aware that many accountants provide bookkeeping services for their clients. In some smaller firms this is all part of the service. In others it’s done more as a necessity when a client’s recordkeeping is based on the practice of  ‘we throw all the...

Many accountants and other service providers talk about providing “added value” to their clients. A friend of mine, Marcus Cauchi (who is a seller who trains selling not a trainer who teaches sales) makes the point that: “Added value” is only added...

A smaller practitioner shared this view with me recently. He is 60 and his current turnover is around £120k. He said to assume his net profits are around £80k pa. My friend had noted that were he to sell his practice he would be lucky to secure a...

A lot of people choose not to explore social media as they don’t have the time. In effect they want to know if they will be able to identify a ROI for the time spent learning about and engaging with other people through online social media? In the same...

Whenever I am asked to speak about ’social’ networking to audiences of professional advisers I insist on the quote marks. In my experience most advisers aren’t excited by the the idea of social activities when they’re working. And if anyone wants to...