Well, the holidays are here. Black Friday and Cyber Monday signaled the official start of the hectic holiday shopping season. By this time, you’ve already developed your holiday designs, created advertising materials, and started to implement your...

Mark your calendars for the 2010 National Gift Basket Convention in Canton, Ohio: July 23-25, 2010. This trade show convention will include 13 hours of seminars, 10 hours of trade show, hands-on-workshops, and lots of opportunities for networking with...

Although we hear in the news that the recession is ending, many small businesses are still feeling the pinch. Moreover, our employees are feeling the stress. Many business owners have had to ask employees to work longer hours, or take on more...

I recently read an article in Incentive Magazine about corporate holiday parties. “After a brutal year of highly public censure of meetings and events, corporate planners will devise their holiday parties very carefully….the current environment makes...

Have you ever had a customer who was unhappy with your products and/or services, yet didn’t let you know? Have you ever considered that this customer may have told all their friends and family about their dissatisfaction? Have you ever thought that...