Listening is a remarkably underrated skill. And make no mistake, it is a skill. Dan Erwin looks at some researched-based facts about listening in: Brainware – 10 Things You May Not Know About Listening. In my experience, it’s important to give people...

In an era of global connections it may feel like an anachronism to worry about differences between American and other versions of English. On some levels it may. But overall, it’s something you should be aware of. For a start, if you are writing for...

My original New Zealand media people on Twitter list is still available on this site. It’s been updated many times with two new entries yesterday and four updates. If you think you should be on the list, or if you are on the list and think your entry...

Writing for Australia’s Nett magazine Donna Page offers some timely advice as we approach Christmas. The magazine is aimed at small business owners, but her Holidays are good for your health applies just as much to knowledge workers. She...

Last week the Bennett family toaster died. Its last moments were spectacular with arcing, sparks and flames. I suspect it was also dangerous. It’s a Tefal model we purchased just over a year ago. When it gave up the ghost we did the usual sales...