As an employee a person has the right to expect good working conditions regardless of their position or industry. A positive working environment is not only beneficial to employee wellbeing, but also to productivity. The task of providing such an...

The offshore and staff leasing industry is known not only for fast service, but it’s also much talked about for causing fast turnovers. Contact centers lose a battalion of workers and hire twice as many within a month. On the outside it looks like...

We all know that laughter reduces stress, increases energy, motivates and makes people feel better about themselves and others. Yet many offices, or cubicle farms, are serious spaces, with people worrying that a joke could offend, inspire ridicule or...

The art of communicating authentically is a learned skill. It takes coaching and practice to do it well. Communicating authentically means being honest, open and thoughtful in what you say – and in how you listen and respond to what you hear. This...

The following article explains everything you need to know about training and development in the workplace. In the current economic climate we find ourselves in, many businesses will be looking carefully at their HR budget. With businesses needing to...