This seems to be something that my Windows Vista book did not mention about disk management in comparison with the past versions.  Windows Vista/7/2008 Server have an improved Disk Management fea...

I was assisting a vendor with a software update at a client site that required .NET 3.5 SP1. An error keep popping up (“remote user install not available”) when I attempted to install ...

A client of ours uses the Cybernet iONE all in one PCs for customer internet stations at several of their locations. One oddity of these machines is that they ship with dual Gigabit onboard ...

Symantec Endpoint Protection (SEP) allows additional locations to be defined per client-group.  The main purpose of these is usually to define LiveUpdate settings when the client is not on the ne...

I cloned a Windows Desktop XP machine and could not access the machine via RDP.  I found that if I edited the registry with a key AllowDirectRDP=True, then I could RDP to the desktop. After resea...

A CPA client of ours runs a proprietary audit software called ProSystems Engagement that allows auditors to sync their data to each other. The auditors were having trouble syncing the data b...

Normally, if you want to install Office Communicator Mobile on your phone you have to do so by running an MSI on you PC, then sync your phone to install the application through ActiveSync. If you pref...

Offline files are still sensitive to long path names.  I had a Word document open (deep in a folder tree and a long file name) and tried to create a PDF for uploading to a customer.  I kept ...

If you’ve ever wanted to restore the original Outlook shortcut to the desktop, you’ve probably found that a normal shortcut that points to outlook.exe (the kind with an arrow on the icon) ...

Prior to deploying Office 2007 enterprise wide at one of our customer sites, we selected a cross-section of users to test various Office applications that were used within the organization. One partic...