Microsoft is poised to revolutionize unified communications once all of the Wave 14 products hit the streets. We’re already realizing some of the benefits with the release of Exchange 2010. As this blog post notes, the combination of Exchange 2010 and...

According to this Network World article: “A year ago, the Ottawa, Ill.-based center was running an analog phone system fed by T-1s and a separate 10/100 Ethernet data network that wouldn’t support an IP phone system let alone the battery of...

Web 2.0 tools and social networking services offer an increasing challenge for IT and security administrators tasked with balancing the productive flow of communications in real-time with the security risks of leaked and compromised data. Check Point,...

Most companies are faced with an increasingly mobile and remote work force. There are a variety of strategic and tactical advantages to a work force on-the-go, but wandering users also increase exposure to risk and introduce unique security...

I realize this post is a stark contrast to my last post, in which I stated that Gartner snubbed unified communications on its list of top IT priorities and questioned its strategic relevance at a recent conference. I supposed it is commentary on just...