As Thanksgiving nears, I’ve thought a lot about what I’m thankful for in my role as an IT leader here at Lab. There are too many to mention, but here’s at least a few of the big and little things for which I’m grateful. ▪    I have a great IT...

A snapshot of three days in IT: –overseeing work with Apple’s top level server troubleshooters on a mail server problem they can’t solve –troubleshooting 2 new interactive whiteboards –composing a tricky, tactful email about urgent software...

I was sad to say goodbye recently to UC CIO Greg Jackson, who’s moved on to a wonderful position at Educause. Greg was the whole package as an IT leader: deeply experienced, a superb communicator, analytical yet empathetic, funny as all get out, and...