"So long as we live among men, let us cherish humanity."  ~Andre Gide~ How often do we look at other and notice their flaws?  It's so easy to see the sour look on a grouchy patient, the obnoxiousness of someone who always has something sarcastic to...

Everyone can talk, people do it all the time.  Everyone's talking, but who's communicating?  Think about it, dentists hire consultants and pay them a lot of money to talk at them and their staff.  Dentists talk at their patients and tell them what...

I think the biggest challenge in managing a dental practice is hiring, training and keeping good staff.  It's as precarious a task as building a house of cards.  Pull one card out and the whole thing comes tumbling down.  Losing a staff member that...

Disclaimer: This is a totally gratuitous, possibly a little boastful post.  I have it made, as do my co-workers.  We have an amazingly kind, fun, optimistic, totally wonderful boss.  In these worrisome days of a dismal economic outlook, it seems...

Are you going to do the same old thing, or are you going to dare to do one thing differently?  I say dare, because making any change comes with baggage.  First, you have to be brave enough to actually let the words come out of your mouth.  Then you...