Here’s the text of an email I sent today to the president of the Board of Directors of a non-profit. I think it provides insights into how to do streamlined strategic planning for a non-profit. “Hi, Meg – I understand that the Board of Directors needs...

To paraphrase Kenny Rogers, as a change manager, you have to know when to hold ‘em and when to fold ‘em. Our firm worked with a large coalition in California, helping it develop a strategic plan and a new governance structure. The strategic change...

I worked recently with the Board of Directors of a large public power company. They needed stronger governance systems. I talked about how effective boards work. I detailed our approach. “With our framework,” I told them, “the board expresses exactly...

I have written before about the “First Five Percent.” That’s my approach to strategic change management that says the quality of the first five percent determines what happens in the rest of the process. I was in Los Angeles last week, working...

When people ask me to describe our change management model at LRI, I tell them it boils down to three principles. Principle number one: focus on the first five percent. What you do to gather champions, set expectations, how extensively you engage...