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Experienceology

How to turn businesses into great customer experiences.
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Sunday's signpost

Nov 29, 2009
Photo by Tanya Bredehoft of Artefact Design.

Comfort and the museum visitor experience, part 1

Nov 20, 2009
On Sunday, October 25 WMA held a pre-conference workshop at San Diego's Museum of Photographic Arts called "Getting Comfortable with Visitor Comfort." The goal of the workshop was to help participants and the museum assess how the museum's experience...

Bathroom Blogfest 2009: Bathrooms Around the World

Oct 28, 2009
Once again, it's time for the Bathroom Blogfest, where bloggers from around the globe write about the importance of forgotten spaces in the brand experience. Visit the website, follow us on Twitter, become a Fan on Facebook, and check out the special...

Bathroom Blogfest: 2009

Oct 26, 2009
Once again, it's time for the Bathroom Blogfest, where bloggers from around the globe write about the importance of forgotten spaces in the brand experience. Visit the website, follow us on Twitter, become a Fan on Facebook, and check out the special...

Sunday's Signpost

Oct 25, 2009
Great example of Southwest Airline's humorous tone, which is very consistent across all their branded communication.


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