If you're anything like me you probably think about taxes once a year, when it comes time to file in the spring. But this summer the IRS is trying to get us to think about taxes a little more...

Seven years ago today, most of my coworkers and I huddled around the office television, trying to make sense of what we pentagon flag were seeing on the screen: New York City. The World Trade Center. Gone.

My Black Friday shopping expedition last year was a little intense. I can understand that my Black Friday commando-camouflage could seem a little odd and possibly raise some eyebrows, but really? Apparently, some folks find a woman shopping in a...

If you have a little extra change in your pockets after you've finished all your holiday shopping, you might want to consider donating it to your favorite charity. Last year, charities made $307.65 billion from contributions, according to the Giving...

Colleen's Words to the Wise: Unless it's broken, keep your old cell phone - at least until you are eligible for a new one. I learned this the hard way last week. My cell phone stopped recognizing the charger. (After talking to many people who...

I can’t believe it, but holiday travel time is here already! My family is off to Grandy’s house this year, and luckily her house is just a car ride away. Many, many of you will be flying to your Thanksgiving destinations next week, and if you...

Recent emails, calls and web chats coming into the National Contact Center (NCC) have me thinking about the R.E.M. song, "It's The End of the World as We Know It (And I Feel Fine)." Of course most of the people sending these inquiries don't feel fine...