Crisis Communications: H1N1 in New York City's Public Schools:
What Happened
In mid-May, New York City’s Department of Health (DOH) realized that the H1N1 (swine) flu was spreading in distinct pockets throughout the City, particularly through...
Reluctant Governments: First Steps to Engaging on Social Media:
Social media is a valuable way to engage constituents in an ongoing dialog and build support for legislative/agency initiatives. So why’s everyone so afraid of it? For years, government...
The Social Digital Divide and Engaging Constituents Online:
I’ve been a fan of danah boyd’s work for years now, but I’d never seen her speak at a conference. She managed to make the Personal Democracy Forum audience really think and pay...
Leveraging Yahoo's UI Library to Speed Development:
Often, government agencies suffer from “not built here” syndrome. It’s
similar to “not an enterprise vendor” disease. Not built here syndrome
significantly slows web development as it...
