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In Candid Reflections on Bad Behavior, I reflected on the recently published ACPE Doctor-Nurse Behavior Study, in which 2,124 physicians and 696 nurses participated. Nearly 85% of respondents experienced degrading comments, 73% yelling, 49% cursing,...
I join with thousands of others decrying the violence that took the lives of our troops at Fort Hood yesterday. My heart goes out to their friends and families. I pray that something will come of this event that will prevent a similar crisis from...
As I described in Dealing with a Medical Staff in Crisis, I have witnessed the power of independent community physicians to affect hospital revenues and hiring. The quickest way to explain how we got to this point, is to refer to Maslow’s Pyramid,...
I had the pleasure last weekend of attending The Future of Medicine: An Expert Diagnosis, at my alma mater, the University of Rochester. Here I am introducing Dr. Mark Taubman, the Acting CEO of the University of Rochester Medical Center.
Other...
As I reflect on major insights that I have experienced over the past three decades, most have arisen from talking with women:
In Nursing Collaboration, I celebrated Nikki who took me aside during a busy ED shift and told me, “Just because this is...
