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Innoveer's CRM Insights

Customer relationship management ("CRM") best practices, advanced technology and advice from Innoveer Solutions, an award winning CRM Consultancy with operations in Boston, New York, Amsterdam, London, Zurich and Mumbai.
Innoveer's CRM Insights Blog  
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Siebel 8.1: Top 8 Reasons to Upgrade

Jul 27, 2010
Time to upgrade your old version of Siebel? Current Siebel users, especially if they’re on version 7.5 or 7.8, often ask us if they should upgrade to the latest version of Siebel. To be sure, Siebel 8.1 (technically, now 8.1.2) offers numerous...

Make Smaller Businesses Bigger with Salesforce.com

Jul 22, 2010
Until recently, smaller businesses that wanted to partner with large businesses often faced a significant barrier to entry: their technology. Namely, large business partners often wouldn’t bother integrating with small businesses’ systems. Today,...

Donald Rumsfeld's CRM Advice

Jul 19, 2010
Microsoft didn’t see the Internet coming, and now look what’s happened. People think they know too much. But more often, we’re surprised not by the answer to a question, but by not even knowing the question existed in the first place. Errol...

Mobile CRM: Make Salespeople Move

Jul 15, 2010
Mobility is cool. Photograph by Miss Karen. If you give salespeople a mobile CRM application, will the result be increased SFA adoption? To find out more, I spoke with Christopher Willis, executive vice president in charge of marketing and strategic...

Health Care Reform: Insurers With the Best CRM Will Win

Jul 13, 2010
Health insurers face a new-member bonanza. Photograph by Adrian Boliston Health care reform is moving forward, as new laws promise to transform the $2.5 trillion U.S. health care system and extend coverage to 32 million Americans who are currently...


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