Customer relationship management ("CRM") best practices, advanced technology and advice from Innoveer Solutions, an award winning CRM Consultancy with operations in Boston, New York, Amsterdam, London, Zurich and Mumbai.
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Time to upgrade your old version of Siebel?
Current Siebel users, especially if they’re on version 7.5 or 7.8, often ask us if they should upgrade to the latest version of Siebel.
To be sure, Siebel 8.1 (technically, now 8.1.2) offers numerous...
Until recently, smaller businesses that wanted to partner with large businesses often faced a significant barrier to entry: their technology. Namely, large business partners often wouldn’t bother integrating with small businesses’ systems.
Today,...
Microsoft didn’t see the Internet coming, and now look what’s happened.
People think they know too much. But more often, we’re surprised not by the answer to a question, but by not even knowing the question existed in the first place.
Errol...
Mobility is cool. Photograph by Miss Karen.
If you give salespeople a mobile CRM application, will the result be increased SFA adoption?
To find out more, I spoke with Christopher Willis, executive vice president in charge of marketing and strategic...
Health insurers face a new-member bonanza. Photograph by Adrian Boliston
Health care reform is moving forward, as new laws promise to transform the $2.5 trillion U.S. health care system and extend coverage to 32 million Americans who are currently...