At first, the management team was understanding. While Wilfred Brown, president of Glacier Metals, expressed an interest in teamwork, perhaps it would take some time for the evidence of...

Tyler thought for a minute. "If we did something wrong, then we have been doing it wrong for some time," he observed. "That's the way we have always hired people from the outside." "And how is that working out for you?" I asked. "Ten percent of the...

"What went wrong?" I asked. Tyler recounted the steps they used to qualify candidates. First, they killed a couple of trees printing resumes. Because there were so many, the stack was moved to the reception area. The large stack was divided in two,...

I don't often do book reviews, but this one caught my eye. Once Upon a Cow by Camilo Cruz, is a story about our own personal cows. The beginning parable is about a teacher and a student who journey to a small town, the teacher telling the student...

From the Ask Tom mailbag: Question: I've been in charge of a project for nearly a year. I go away on vacation and come back to rumors about me all over the place and it appears my boss gave my project away to someone else. I confronted him about it...

From the Ask Tom mailbag: Question: We used to be the big dog in the construction business. We had the technical specialties that others couldn't deliver, but now our market is almost stopped. There is still work, but the projects are further apart...