A cell on wheels, usually referred to as a COW, is a mobile cell site that consists of a cellular antenna tower and electronic radio transceiver equipment on a truck or trailer, designed to be part of cellular network. These sites are used to provide...

An email repository is a location where email messages can be sent and stored, and access is shared among several employees. There are several advantages to keeping an email repository for filing billing disputes. First, you have an easy tracking...

The phenomenon known as traffic pumping has, at its core, a requirement for high switched access rates. Given the benchmarking requirements set forth by the FCC in its CLEC Access Reform rulings (often referred to as the Seventh and Eight Reports and...

Its not just the traditional fixed line operators that are falling victim to traffic pumping. These days traffic pumpers are branching out and taking advantage of new communications technologies, as well as the companies bringing them to market. Just...

During the course of auditing Verizon West/GTE invoices we found that if a circuit on a term plan has a dispute or other correction that updates via a Service Order it can reset the term clock in Verizon's system causing an over charge in term...