Last week while I was traveling with my family, my little girls were listening to an old song called “Make New Friends” and the first part of it has these words: Make new friends, But keep the old. One is silver, And the other gold. Now, I’ve...

Who knew you could combine The Muppets and a classic rock song like Bohemian Rhapsody and get such an entertaining video?

I had the chance to sit down recently with Harris III, a master illusionist, who has been using social media for his business for about a year now. Harris has a great story about how he used a YouTube video to reconcile a customer service issue with a...

I’m not a big hockey fan. I have been to a few Nashville Predator games over the years. I’m more of a football guy, but for some reason I think I could get into hockey if they were serious about these slight game modifications. NHL Tries To Woo Fans...

In the recent episode of The New Mediology, Nathan, Alison, Ray, and I discussed a story about a marketing firm that sued a former client for what the ex-client said about the firm on Facebook and Twitter. The former client criticized the company so...