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Most tech-savvy users know how to select multiple files: Hold down the Ctrl key while clicking each individual file. Of course, that can get a little tricky if you're working with a long list and/or a lot of files: It's too easy to mis-click and "lose"...
Have you ever noticed that many of the hotfixes listed in the Microsoft Help and Support knowledge base aren't actually available for download unless you contact support? What you might not know is that there is a secret form on the MS site that allows...
Issue: Some images do not appear when you view the sent item. The user has set her mail to use HTML format for messages. This happens with some images and not others. All images are local to the machine, not links to images online.
Solution: There is...
