If you've been reading this blog for quite some time, you probably know that customer service is an aspect of business that is near and dear to my heart. In fact, I think that customer service is the factor that determines whether or not your online...

If you received this month's Online Business Resources newsletter, you know that this month we're focusing on staying motivated and inspired with your online business.

I haven't spent too much time blogging or writing these past couple weeks because I've been focused on watching the NBA finals. I'm a Celtics fan and would like to see them win again. Sorry, Lakers and Cavaliers!