Where thoughts, theories, and observations on marketing, brand, leadership, customer service, and the customer experience collide with the reality of policing and public service delivery.
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Sitting is good.
Sitting and thinking is better.
Sitting and thinking and drinking wine is better still.
Sitting and thinking and drinking wine and….well, you get the drift.
So the focus of all this sitting and thinking etc ? Social Media. I am...
One of my favourite websites is ted.com. As it say's on the tin 'Riveting talks, by interesting people' (and easy to download from iTunes).
For an interesting perspective on transnational organised crime, check out Misha Glenny's presentation...
I’ve just spent a couple of weeks, with Diane Lowe from Maxlowe Ltd, in South Yorkshire Police running several strategic citizen focus courses for the senior managers in the force and some very interactive, scenario based, citizen focus courses that...
Cowz (because ‘only stupd cowz txt n drive’) is the title of a road safety video from Gwent Police that has become an major internet hit. The video was made (for under £10,000) with the help of pupils from Tredegar Comprehensive School after...
Pilot One (Captain) to Pilot Two (First Officer) “You have control”
Pilot Two (First Officer) to Pilot One (Captain) “Roger, I have control”
Result: Harmony, efficiency, productivity
Pilot One (Deputy Mayor for Policing) to Pilot Two (Police...
