This is a tricky post to write, because some of my best friends are hippies, I've been accused of being a hippy myself and I live in Boulder, but after reading this article about a first-time entrepreneur's messy breakup with a business partner I...

Photo by Gen Kanai I use Tokyo Tyrant/Cabinet as the key-value database for Mailana, and after some initial hiccups I've been very happy with its performance. Last night though it stopped working in the middle of preparing several hundred nightly...

I don't usually post spam, but for anyone out there who gets an email like this and googles it, no, I don't think it's that dream investor you've been waiting for. The fact they can't even figure out my first name is a strong sign, and I'm not the only...

Photo by Ronn AshoreI spent several years suffering with grotty customer service at Citibank, and then I was hit by a check fraud that spiraled into a kafka-esque nightmare. A house-mate snuck into my room, stole a check, forged my signature (poorly)...

Photo by Roadside Pictures To really learn about what your users want you need to see how they respond to the different alternatives. Running A/B tests is a great way to do this, but even though the concept is simple, I always felt like it would...