(from the book Service Included)1. The right to have your reservation honored.2. The right to water.3. The right to the food you ordered at the temperature the chef intended.4. The right to a clean, working bathroom.5. The right to clean flatware, glassware, china, linen, tables, and napkins.6. The right to enough light to read your menu.7. The right to hear your dining companions when they speak.8...

I worked tonight as a delivery driver. It was my first time back at my 2nd job since my hernia surgery almost 4 weeks ago. My intention was to go in and drive for about 4-5 hours and see how I felt.I did start to feel a little fatigued after about 4 1/2 hours but I ended up staying 2 more hours after that. We were down to 3 drivers and while we weren't super busy, the runs we had (and continued to...

I recently read the book Service Included by Phoebe Damrosch. The subtitle is Four-Star Secrets of an Eavesdropping Waiter. As someone who works in the restaurant business, I was intrigued.Well the book is by this girl who got a job at a fancy restaurant in New York City called Per Se. The book started out interesting, talking about her early days as a waitress and how she got the job at Per Se, an...

I was called off the entire weekend after July 4th. Guess everybody was out having fun with family and friends. I know we were.At least all my outfits are clean and ready for service....

After only 3 weekends as a "server", I really don't have too much to report.I got to buy a new pair of black pants but they are making me wear my husband's shirt and nametag. Tips are way lower than I expected. Almost without exception, I tip at least 20% whenever I eat out. Tips people are leaving me average much closer to 10%.I'm grateful I haven't had to clean the bathrooms. I have a HUGE public...