I ordered a burger at the Outback Steakhouse in Orlando. A meal voucher had spat out of the Delta self check-in when my flight was delayed, and I took it to this temple of gastronomy to see what I could get. In tiny print down at the bottom, my server...

I got a lot of good advice for hotel owners today, in a meeting of travel bloggers and tweeters. The question was posed, 'who are some great examples of companies who 'get' social media in 2009? Elliot Ng, a founder of the large content site...

Up on stage at Phocuswright yesterday, dozens of travel start-ups vied for our attention, and like the Greek chorus offstage, we bloggers tapped away making comments and asking questions on Twitter. I found myself focusing on the main question of...

After a long line of technical booking solutions and web analytics providers at the Phocuswright conference,I was glad to hear about a less technical travel topic...luggage. Luggagetag.com allows the customer to design a luggage tag using nice looking...

I'm excited to again be at Phocuswright, where I'll meet up with dozens of friends I've made in the on-line travel business and catch up with bloggers and other people who make this business so exciting. I walked up to the security desk at Bradley and...