Yahoo! is now showing local results where there isn’t a local modifier. Google has done this for several months and so, more recently, has Microsoft. As explained on the Yahoo! Search Blog: Starting today, you can see the Yahoo! local business...

This is from their now monthly report (.pdf): I would submit that every product “search” and most franchise businesses are seeing consumers look for deals, discounts or coupons. It’s just routine at this point — especially for online...

This post, based on a comment on another post from David Mihm, has generated a ton of interesting discussion. Take a look.

Zillow has added rental listings to its site to make the user experience and content more comprehensive. COO Spencer Rascoff told me that the reason they did this was because people are often simultaneously looking for rental property and houses to...

A couple of years ago I did a project to spec out what the “next generation” directory product would look like. I spoke a good deal about Yelp and what has now come to be known as “social media.” There were recommendations as well about content,...