Sometimes, busy people need to remind themselves (and us) how busy they are by shaving off the last two seconds of what would otherwise be a pleasant interaction. At a restaurant yesterday, the maitre d, who is paid to be busy, looked up our name in the reservations book and then said, "over there against the wall," while he pointed. He repeated this approach with at least three other pa...

Some businesses seem to be really lucky. Some careers, too. They have good things happen, things that push them along, that change the game in a positive way. If you think about parades, one thing that's clear is that marching bands get invited to parades a lot more often than chiropractors do. Bear with me for a second. If your goal is to be invited to a...

The world needs fixed-price web podiatrists. Podiatrists, not doctors. Doctors do surgery and prescribe expensive drugs and stuff. Podiatrists can just make it easier to get around. So, a pretty smart web-savvy person could have a checklist of fifty items and work her way through a corporate website. She could come back with a simple, easy to execute list of things...

Scoble has a great post about a 14 year old kid with 45 million viewers on YouTube. 45 million! He wins. You lose. You won't have more traffic than he will. Ever. And what about your ads? Are you busy sponsoring sites that have less traffic than he does? Sure you are. Why? I thought it was all about reaching the masses... Well, since you're over that now, since you...

There aren't so many statesmen. People who speak truth to power. Leaders who describe what they see, whether or not it serves their short-term interests. They say what needs to be said, do what needs to be done, as long as it serves the long-term needs of their constituents. No wonder we like them so much. Lawyers are sworn to be advocates. It's their duty. They take a side and the...