While I don't normally get into Internet connection tips on this site, the following topic is so important that all entrepreneurs and small business personnel should be made aware of it. That is: watch out for so-called "free public WiFi" connections. Let's say you are traveling on business or just want to enjoy the company of others [...]...

When speaking at events, I get the best response from talking less and asking more … in other words, encouraging the audience to share their examples and ideas. It's more interactive that way. It's more interesting. Everybody benefits from a wider set of experiences. The event I attended this past Monday with [...]...

Thanks to our regular readers for bringing to our attention their newest tools to help small businesses work more efficiently. Here are 5 new services you've emailed us about, for other readers to check out: Email Center Pro — If you could pick one daily task that never seems to go away, what would that be? [...]...

In working with business owners and entrepreneurs over the years, I've noticed that when it comes to acquiring new customers, most of them are hunters. They pounce on new leads, chase the prospects, make themselves readily available to the prospect and then bend over backwards to land the new customer. On the other hand, I've [...]...

There's a wonderful new book out called Predictably Irrational by Dan Ariely that points out many interesting findings from behavioral economics that help to explain why people behave the way that they do. The book offers a lot of useful insights for anyone who runs their own business. Here are three things that the book explains, and [...]...