A couple Tuesdays ago, I had the pleasure of being one of the guests (along with Anita Campbell of Small Business Trends) during an hour-long Twitter chat about small businesses and search engine marketing. It was my first time ever in such a chat,...

If you’re a small business owner that’s following my advice (or anyone’s) about marketing on Yahoo Answers, things just got a little more difficult today. Yahoo says that Level 1 users will no longer be able to include active links in their answers....

Here’s my roundup of the best search/marketing posts I found and read during June. If you’re new to this blog, this is a monthly feature that began way back in 2007. You can find earlier “Best Of”s for each month in the archives: 2008 Best Posts and...

Today’s Boston Globe has a story about the growing number of local restaurants using Twitter, including one that started tweeting several months before the restaurant opened … and had a full house when it finally did. A couple choice parts: What can...

How do you get a customer to trust you? How do you prove that not only can you do the job for her, but you’ve already done the job for others like her? And you’ve already done it dozens of times in her city/town/neighborhood? I think something like...