At approximately 10:40 we had a hardware failure on an ATM switch in San Francisco. We are presently rebooting it. Approximate downtime should be 5-7 minutes. -Sonic NOC Update 11:10AM: The ATM switch reload is complete and traffic appears to be...

Currently PG&E utility is offline at the 200 Paul San Francisco facility, and it is running normally on generator.  Automatic transfer switching worked as designed, and all is well. After the failure last week of a transfer switch in this San...

At 7:11PM tonight one of our two Core4 CRAC (Computer Room Air Conditioning) units unexpectedly shut itself down.  Nothing instills fear more than receiving pages titled “Sys A Enable Switch Turned Off / Service Now” and “High Discharge Air...

One of our backbone network transport links began having issues this morning. We have removed that link from service, and are routing traffic internally around the problem as we work with the transport circuit provider to diagnose the intermittent...

This Wednesday (24, Feb.) morning at 12:01 AM the Secure Server Services will be un-available for approximately 30 minutes; this affects all customers with services on ssl.sonic.net or secure web hosting services with us. After the maintenance these...