Innovation is a subject that interests me, in part, because of its critical role in entrepreneurship. Christensen may have defined the economics of innovation, but the process of innovation continues to be a subject of much continuing research and...

Will Price is a blogger who I like very much. In a post today he references a quote from William Faulkner, which is below. "Faulker said, "I don't know what I think until I read what I said." That's not just a joke. You learn what you think by...

Listen. Learn. Communicate. Engage. Yesterday's post discussed the power of simple and elegant communications to explain complex ideas. A reader sent me a description of corporate social media that brilliantly distilled the whole subject down to four...

I have a long held interest in both good design and mathematics. The common thread in both these subjects is that properly done, both achieve an elegance and simplicity in the expression of complex ideas and concepts. To achieve the necessary...

About a year ago I wrote a story here and here about the future of Twitter as a large corporation method of communicating with customers and prospects. Today by email I received an invitation from American Express to join Open Forum Pulse. AMEX...