Download audio here. The BBC America show "Mary Queen of Shops" has brilliant lessons for anyone in business, from retailers, who the show focuses on, to speakers, coaches, consultants and anyone who is serving customers and clients. Mary Portas is...

My e-book, "101 Tips to Improve Your Public Speaking" is now available in the Kindle store! You can also subscribe to Speak Schmeak for your Kindle at this link. Of course, if you don't have a Kindle, the e-book is still available here, as...

Download audio here. Watching Wanda Sykes the other night on her TV show, I noticed her doing something I've done many times when sitting in front of an audience: Trying to cover the tummy bulge. She sits down to talk to Keith and first tries to...

Watch this American Express commercial for a perfect example of a sticky message. I guarantee that the message will stay with you, and the advertiser uses nothing more than simple images and music. Of all the principles of a sticky idea, I think...

Download audio here. I'll be the first to admit that I take an almost macho pride in my ability to project my voice. I was born this way. Even when I wasn't trying, I could be heard talking a mile away. And yes, I got in trouble a lot in school for...