Here’s one way to lose a patient.  This is taken from a reader write-in feature, called, “Ticked Off”, from orlandosentinel.com : “I am ticked off at my dentist’s office in Aloma. I called and canceled on a Thursday for a Monday appointment and I...

“Drilling For Dollars”, an article about dentists in  September’s SmartMoney magazine,  describes a number of things dentists are trying to create income in this new economy.  These include: Care packages for patients, including coffee...