I am winding up my visit to New Orleans. While I haven't been here since Katrina, I visited often throughout my life. I remain an outsider which is fine. I find N.O. a welcoming place yet one...

Dan Greenfield of Bernaise Source Media is throwing a great event this Friday that brings together PR pros deeply involved in social media.  Come to the  8 am - 12 noon “unconference” o...

As more brands explore and embrace social media and word of mouth marketing, we need to increase our vigilance for strong ethics. The true power of social media marketing lies in how it can amplify wo...

Many of us have discovered perfectly wonderful and entertaining Twitter handles. MadMen has resurrected our own faithful leader. Someone somewhere has put a voice to our own 10th floor vending machine...

Join me in Washington DC on October 8th for the Digital Citizen conference. I will lead a discussion around the 5 Barriers to Social Media in Public Organizations. The conference is designed around or...