A resident of New York State is suing Symantec for billing is credit card for a renewal of his Norton Anti-Virus without informing him first. The funny thing is, Symantec agreed that they would stop doing just that: Many antivirus vendors enroll...

If you’re in Ontario and you have a Dell computer, you may want to pay attention to this. Law professor Micheal Geist has been tracking the story of a young man who needed his computer fixed: In 2004, Ian Andrews purchased a Dell laptop computer for ...

I just got this in my inbox from “my best friends at Rogers” a little while ago: “Based on customer feedback, Rogers will be implementing changes to the new Quick Start menu. A new configuration option will be implemented to allow customers to...

My “Best friends at Rogers” e-mailed me yesterday to say that their Who Called feature that is part of their wireless packages has been improved: Here’s a summary of the changes: WhoCalled Improvements: 1. Reduced notifications The customer will...