I've been thinking about this for a few weeks now and I'm still struggling with how to write this post without being too self-serving. I've been asking myself if answering Requests for Proposal (RFPs) is the best way to get new business, and most...

Earlier today, I tweeted this: ...and I received a slew of suggestions. Quite a few aligned, like so: (@seanhussey, @petehealy) The word "viral" sparked something in me, as Jeff and I had only recently been discussing (arguing) about what exactly...

Okay, a very interesting discussion is brewing here. I was walking around the office (it's called management by walking around and its a real thing) and we started talking about our frustrations getting our names from Facebook. Just in case you are...

At long last, National Soul Patch Day has arrived, and with it, the end of our Soul Patch Contest. The competition was fierce, and deciding who the winners were was one of the hardest decisions we've ever made. But, here they are... Judy Thompson wins...

This is a picture from a tweetup that I attended in Pittsburgh, PA. Now's as good a time as any to jump into the FAQs: --> What's a tweetup, Erica? It's an event where Twitter users meet in person. --> Why would you want to do that? Because these...