Anupam Tantri posted an article on
My Outsourcing Pundit
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Oct 22, 2011, 6:00 am
During a recent business trip to India on a consulting engagement, I came across a news item in the local newspaper in Pune, India that is worth a mention for the benefit of my readers. In the September 26, 2011 issue of the Times of India (Pune edition), Kenneth Coleman, member of a special adviso... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Oct 20, 2011, 9:00 am
It's been a while since I last posted on my blog site. But I am back and expect to continue blogging for a long time. I received these Laws of Life from a friend of mine and I thought it might be a good way to re-engage myself with my readers with some humor. As you read these eighteen Laws of Li... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Mar 17, 2011, 2:20 pm
We have thus far reviewed the following modules in the process improvement or continuous improvement journey: Process improvement road map – IntroductionEstablishing objectives & strategyIdentify process value streamHow to select processes for PI assessment (a.k.a Assess Process Impact & Maturity... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Jan 4, 2011, 4:50 pm
For those joining the PI discussion, we have thus far covered the following PI modules: Process improvement road map– IntroductionEstablishing objectives & strategyIdentify process value streamHow to select processes for PI assessment (a.k.a Assess Process Impact & Maturity)
We are now ready to ge... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 30, 2010, 1:59 pm
With the uncertainties of 2010 and the Great Recession almost behind us, corporations and service providers will need to start looking at and driving deep process improvements in their back office functions. By the very nature and as the name implies, back office process improvement took a back sea... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 27, 2010, 10:45 am
Managing the outsourcing relationship is a journey. It's a journey where miracles do not happen overnight. For a successful outsourcing relationship, it requires hard work, dedication and a little bit of the Irish luck. For a two-part presentation, Managing the Outsourcing Relationship, based on ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 24, 2010, 11:55 am
I get a lot of frivolous spam email; however, this one, even though it has nothing to do with outsourcing or shared services, is quite entertaining. Read on ....
1. The fattest knight at King Arthur's round table was Sir Cumference. He acquired his size from eating too much pi.
2. I thought I ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 22, 2010, 3:23 am
Connecticut coach Geno Auriemma, left, poses with his team after the No. 1 Huskies defeated No. 22 Florida State 93-62 Tuesday to win their NCAA record 89th consecutive game.
This isn't about streaks or men or women. It is about excellence. Relentless, consistent excellence over a period of yea... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Nov 4, 2010, 3:25 pm
On the morning of April 10, 1912, a luxury liner sailed out of Southampton on its maiden voyage bound for New York. Four days later the ship sailed into the history books and 1571 lives were lost. The name of the ship – the Titanic. If just one of those people involved in the building and the s... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Oct 27, 2010, 8:41 pm
We have thus far gained an overall understanding of the PI (process improvement) road map that will take us through the journey, visited the first building block of establishing objectives and strategy and taken an inventory of the organization’s processes that aid in the delivery of goods and ser... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Oct 24, 2010, 9:17 am
Globalization is bringing significant economic changes and upheaval across the world. This shift in economic power is unstoppable, no matter what governments and politicians may say. All they can really do is enact policies in favor of or against globalization.
However, the will of the people and ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Oct 6, 2010, 11:34 am
The previous blog was devoted to establishing objectives and strategy, the first building block in the Process Improvement (PI) journey. In this building block of the PI journey, it is important to understand and identify the process value stream or also known as the process value chain.
In deliver... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Sep 30, 2010, 2:10 pm
With no offense to the famous movie by an almost similar name, “Eat, Pray and Outsource” is the symptomatic problem facing many, if not all, F&A (Finance & Accounting) outsourcing arrangements and I would venture to guess other non-F&A deals as well. As I have seen from my F&A experience on the... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Sep 23, 2010, 4:48 pm
All of us in some way or another have been impacted by outsourcing. Some of us have worked with outsourcing companies, while most of us have had our computer problems solved (or perhaps not solved) by a call center in a far flung country. No matter what and no matter what the politicians may say, ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Sep 6, 2010, 10:55 am
In my previous process improvement introductory blog, I had laid out an overall road map. So now let’s start building on each step of the road map. Before embarking on the PI journey, we must ensure the existence of the ten primary characteristics mentioned in my previous blog “Process Improveme... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Sep 3, 2010, 7:49 am
In this post, I am doing something different for my weblog. Just as outsourcing brings people and cultures together, travel gives us an opportunity to see and understand other cultures and value our fragile ecosystem. In the words of Mark Twain “Travel is fatal to prejudice, bigotry, and narrow-... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Aug 20, 2010, 9:52 am
In an earlier blog, I had extolled the benefits of PI or Process Improvement, especially in the current economic environment of sluggish top line growth and the need to maintain margin commitments. In that same blog, I had offered a PI road map or a framework that can help organizations become more ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Apr 18, 2010, 9:38 am
After a rather long hiatus, I am back. I came across this very enlightening Thomas Friedman Op-Ed in today's (April 18, 2010) New York Times that I would like to share with the readers of My Outsourcing Pundit.
http://www.nytimes.com/2010/04/18/opinion/18friedman.html?hp
I know all of you are very b... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 13, 2009, 3:34 pm
You’ve got to watch this video; another remarkable one from TED. It’s only 13.5 minutes.
http://www.ted.com/talks/lang/eng/pranav_mistry_the_thrilling_potential_of_sixthsense_technology.html
This guy, Pranav Mistry, who is presenting at the TEDIndia Conference is a genius. I am not a t... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Dec 7, 2009, 7:33 pm
For those involved with outsourcing and particularly with India or in any form of business dealings with India, you will find this short 17.5 minutes TED talk very informative and interesting.
http://www.ted.com/talks/shashi_tharoor.html
About this talk
India is fast becoming a superpower, says Sha... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Nov 26, 2009, 9:46 am
Check out this SlideShare Presentation:
Process Enhancement Road Map
The business of Process Improvement (PI) has been around for years. This activity was initially rooted in the manufacturing space through various techniques such as JIT, Lean, QFD, Six Sigma, etc. Organizations started seeing the v... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Jul 31, 2009, 6:19 am
In outsourcing, whether it is business process or IT or manufacturing outsourcing, it is prudent for both the customer and the supplier (hereinafter referred to as the outsourcer) to ensure the existence of a strong governance function. Sometimes this function is also known as vendor management. ... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Jul 20, 2009, 6:41 pm
As more and more business processes get outsourced to low cost markets to be managed by individuals who are removed from the day-to-day processing, its becoming clear that companies need to mitigate the risks.
The most paramount consideration is not to outsource processes that are the c... Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Jul 12, 2009, 9:28 am
A classic thought provoking 45 minute documentary on Outsourcing presented by Thomas Friedman on the Discovery Channel. Is it “Globalization” or “Glocalization”? Take a look and you decide. Click here.
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Anupam Tantri posted an article on
My Outsourcing Pundit
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Jun 30, 2009, 7:54 am
A new sea link was recently opened in Mumbai, India relieving the traffic pressures and hours wasted sitting in the congested roads. Comment - Like
Anupam Tantri posted an article on
My Outsourcing Pundit
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Jun 30, 2009, 7:37 am
You reap what you sow is a common idiom. But in the outsourcing business you will sub optimally reap if the focus of the work is simply what is said in the SOW. While the SOW (Statement of Work) is a very important piece of document in the outsourcing business, the client and the outsourcer are o... Comment - Like
About Me
I am a senior executive from a Fortune 50 company with over 25 years of business experience. I led the first major F&A (Finance & Accounting) outsourcing arrangement for this company ensuring that the short-term challenges of “lift and shift†eventually translated to strong performance through quality assurance, process innovation, training, management reporting and customer service, applying focused quality principles both within the sourcing company and the outside BPO.
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