Frode H. posted an article on Never Mind the Manager - Sep 4, 2011, 4:15 pm
Email is supposed to be a communication tool. The problem is that most people are poor communicators. Email bombardment and mass email is clogging your inbox. You get a bunch of emails each day and you can’t reply to each one with the quality it might deserve. This result in a problem you might no...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 19, 2011, 6:31 pm
Are you having trouble getting the message out when writing an email? You might be doing it wrong. I receive large quantities of email each day, at work, and at home. I see a lot of faulty ways to write an email. Do you want to do a better job? Learn how to write a good email. I must admit that I h...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 16, 2011, 9:26 am
Customer service is the backbone of any organization. Location might be important, your product might be important, your skills might be important, but without customers you’ll fail. In this article I am going to write about customer experience and how organizations should think to become customer...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 11, 2011, 4:04 pm
When I see an empty location I act like a kid outside the candy shop, I am sticking my face into the window and drool all over the place, imaging what it COULD have been. I think about all possible opportunities and my imagination runs wild. I picture myself running all kinds of businesses depending...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 8, 2011, 10:05 am
This list of 100 great blogs is ranked by two different factors. One algorithm calculating a score based on five different factors by numeric hard facts about each blog, such as number of fans in social media, alexa rank, Google Page Rank and some secret search results. The other factor is a persona...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 6, 2011, 12:17 pm
Important: This blog post was just a teaser on what was coming. Take a look at the complete Top 100 list here… Hi everybody. I have been geeking around today and created a formula for blog rankings in order to make a top list of leadership blogs. This is just a test so far and I have included 20 ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 5, 2011, 5:40 pm
Do you think you influence people as a leader? Most likely you do. The first experience you will get when being promoted from co-worker to boss is that what you say is not trivial anymore. Your words are being analyzed and battered to pieces just to figure out “what you really mean” – speaking...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 5, 2011, 8:23 am
Have you ever just left a room at home or at work hearing someone shouting, hey where are you going? My dad had to have some kind of freedom at home; he had to have the privilege to leave the house without anyone interfering with his plans or “interrogating” him. We all knew he would just go to ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 7, 2011, 6:14 am
Hi friends and readers. Getting some recognition is a great boost for motivation. My blog have been awarded with a listing at Alltop.com! I feel great about it. This just made my day. I just found an email in my inbox with good news. I hope this gives me some extra flair to keep producing content fo...
Comment - Like

Frode H. posted an article on Never Mind the Manager - May 10, 2011, 3:06 pm
Do you remember the first time you drove a car, or your first day at work? You might remember your very first kiss. Your first time to a new place, it might be exciting, not totally in control and everything might get your blood to rush a little faster. You were outside your own comfort zone. All t...
Comment - Like

Frode H. posted an article on Never Mind the Manager - May 3, 2011, 4:25 pm
I am just now sitting in a hotel room in the middle of Oslo, not far away from the castle. I am practicing my presentation for tomorrow. This presentation will also be my debut as a public speaker. I am not nervous just yet, but how should I create a great opening line? Planning to be funny just do...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Apr 9, 2011, 3:53 pm
- 5 Pivotal Points Often Overlooked in Hiring The hiring process is fraught with uncertainty. Making the right hire is no sure thing, despite the increasingly large array of sophisticated tools available to managers. We see job candidates scrutinized, resumes inspected, credentials probed, and yet ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Mar 26, 2011, 12:18 pm
I have readers who lead and readers who follow. Some are managers, some are leadership gurus, some are employees. You do not need to be a leader to be aware of your own influence. Remember there is an action and a reaction. What you do will be evaluated by people around you. How you act will be judg...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Mar 2, 2011, 12:53 pm
Do you want to throw your stapler across the cubicle wasteland? Are you sick and tired of insane office politics? Is your boss an ape? How are you feeling today? A little frustrated? Did you get another meaningless memo from top level management? Well today I am going to write about frustration at t...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jan 15, 2011, 8:04 am
I hope that the New Year has been good so far for you. I know that my blog have not been updated in a while. What can I say? Well I have been busy. I quit my last job in telecom and found a new and exciting job; I will tell you more about it. I have moved from the south of Norway to the Midwest part...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Nov 25, 2010, 4:09 pm
Hi everybody! Today I turned 37, celebrating with my son who got sick today and pukes all over the place. I am going to make my debut as a public speaker about motivation in Oslo, in May 2011. Looking forward to it. I am sorry that my blog has been quiet lately as I have been very busy. I will upda...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Nov 14, 2010, 3:45 pm
Getting the first spark is easy, follow through and actually reaching your goal without failing is the hard part. It is like starting an engine on a cold winter morning, it might take a couple of tries before you get started, and still you need to endure the distance and be persistent. So what do yo...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Oct 28, 2010, 6:58 am
I write and talk a lot about motivation in my life, one of the hardest things about motivation, if you ask me, is self-motivation. For the past ten years I have been a little tiny bit chubby. I am not ashamed of my body, but I am still going to spare you for a seminude twitter picture. Losing weight...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Oct 20, 2010, 5:02 am
“The customer is always right” has been a mantra for customer service for decades. Companies does everything they can to make their customers happy, they are in a bidding war with no winners. I believe it is time to rethink customer service before it kills your business. I want to use this artic...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Oct 6, 2010, 7:36 am
A Guest Post by Andrew Hall of Pounding the Pavement When I was 20 years old, I was put in charge of an independent radio station. I been working for the station for several years in various capacities, but my new title was General Manager, and it was now my job to manage a team of people. Everythi...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Sep 30, 2010, 8:03 am
By just reading the headline, you might think that this article is targeting leaders. You are wrong, this article is targeting you, as the employee, as a part of a team. I am going to write a bit about team work and your part in it. Remember that you hold a vital role in any team, and you need to un...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Sep 23, 2010, 8:42 am
There is a great benefit in knowing what your company is all about. When it comes to finding inspiration you should try to look at the greater picture. What is your job all about? Are you contributing to a positive or a negative result? How do you find meaning in your job? How do you contribute to y...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Sep 8, 2010, 3:50 pm
Do you have green fingers? Can you make a plant thrive? Have you ever bought a plant and forgot about it? What happened? Have you ever planted a tomato plant? Did you get tomatoes, or did it wither and die? Have you ever bought an aquarium and wounded up with fish floating upside down in green water...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Sep 5, 2010, 2:59 pm
I happened to come across a very interesting deck of cards a while back, and after finding myself drawn to this website over and over again, I decided to order one. And to my pleasant surprise they arrived within few days in my mailbox, (the real one attached to my fence outside). I knew I was reall...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Sep 1, 2010, 2:56 pm
This is a guest post by Sean Conrad of Halogen Software. There are a lot of articles around today arguing both sides of the employee performance appraisal debate. Do they provide value to the employer and the employee? Are they an outdated HR/management practice? Do they do more harm than good? Wha...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 25, 2010, 2:47 pm
Are you currently sick and tired of your job? Why don’t you quit? It’s time to start considering your options before things start to go downhill, but it is hard to know when as the decision should be done before it is too late. I have been explaining the lifespan of an employee to my employees t...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 23, 2010, 1:49 pm
Today we threw a surprise party at work. Three of us went into the office last night to inflate 130 balloons and decorate the place. Today we went in earlier than the others and cranked up the stereo, poured non-alcohol cider. All ready to greet our employees in the morning. Welcome to work! We had ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 21, 2010, 11:07 am
One of the great benefits of blogging is that you get to connect with people you would never meet in real life. David Burkus of the LeaderLab is providing this blog with his second guest post. If you want to read more from David, check out his previous guest post Lost in Definition or visit his webs...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 19, 2010, 2:46 pm
I want you to think about your goals and find out if your goals are learning goals or achievement goals. There is a significant difference in the way these difference goals work.  You should figure out which kind of goals you should apply in order to get the best out of them. I will start by sortin...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 12, 2010, 8:02 am
Have you ever visited a friend and when you are about to leave he grabs hold of your feet and begs you to stay. He even offers you another free beer or cake, or promises to behave. He didn’t mean to be rude or ignorant. He would even give you money to stay a little longer. He won’t let go of you...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 11, 2010, 5:35 am
Providing good customer care is not enough anymore. Any company can huff and puff together a good customer service, but to be able to stand out in the crowd you need to go for more. You need to surprise your customers. You need to make your customer EXPERIENCE amazing. How do you do that? How do you...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 9, 2010, 8:51 am
Praise one of your co-workers each day. Bring candy, fruit or food to work on Thursday to share. Say hello to at least two strangers at work. Bring a deck of cards to use during breaks. Smile. Make a to-do list on Monday. Go to work 30 minutes earlier on Wednesday to chat with the other early birds....
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 7, 2010, 1:21 pm
Recent studies reveal lack of succession planning amongst CEO’s. 39 % of respondents cited that they have “zero” viable internal candidates *. I find this scary. A good leader should always have a good candidate at hand. Making sure that you have a good successor is like driving with a...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 6, 2010, 1:53 pm
Sometimes my life might be hard, but I have food. I have money. I am not rich but I afford to give. I live in a well developed country. I just ate a great meal, and I am going to have some wine later this evening. I am extremely lucky; I am able to help a greater cause. It is terrible that kids arou...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 5, 2010, 6:45 pm
I just need to share this. Amazing fun at work example. Well this is actually not a real cop, just an actor. To bad.. but I guess the actor had a great day at work? Share this on Facebook Tweet This! Stumble upon something good? Share it on StumbleUpon Share this ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 5, 2010, 2:31 pm
I was challenged the other day.”Your philosophies leave no room for failure” I was told that I preach about reaching goals, and that nothing is impossible. A lot of stuff is impossible. “I can never become a star football player, because my knees don’t work”. “I can’t become whatever I...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 3, 2010, 11:45 am
Share Help Involve Trust Share this on Facebook Tweet This! Stumble upon something good? Share it on StumbleUpon Share this on del.icio.us Submit this story to Propeller Subscribe to the comments for this post? Share this on Reddit ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Aug 1, 2010, 2:25 pm
Every achievement ever made started with one single person. Every motion starts with one person deciding to move forward. You got a lot of power to change the world around you and I want to explain how it works. It is actually quite simple. All we need to know is some basics. When it comes to changi...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 28, 2010, 4:05 pm
Micromanagement is a curse word in the world of business. What is micromanagement? This article is written with the micromanager in mind, if you micromanage you are destroying your work environment. You are standing in your employee’s way. Why do managers get carried away in details? Do you know i...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 27, 2010, 3:09 pm
No, I don’t hate my job, but you might hate your job. Do you know why? I am going to help you think differently about your job. There is no need to hate work; there is always a solution to job dissatisfaction and you might hold the key yourself. I am going to ask you some questions, you will provi...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 26, 2010, 12:23 pm
Who plays more at work? I have been thinking about this lately after reading a Norwegian blog where the author is forming a theory that Men play more at work than Women. Is there a difference in the “fun at work” – level in male dominated environments contra female dominated? Is ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 23, 2010, 2:57 pm
You will benefit from knowing the differences between personalities when working with people. There are several different types in circulation today and personality analyzing has been a field of research for a long time, traced back to ancient civilizations over 5000 years ago. Philosophers and lead...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 20, 2010, 3:29 pm
I am browsing my blog today. I have been blogging about leadership and motivation since June 2008. I decided to look back to find the old dusty posts that’s all forgotten. I am walking down memory lane shining light into the darkest places of my blog. Looking back at these old posts is refreshing ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 17, 2010, 11:06 am
I believe in sharing knowledge, I believe that each person is provided with the right tools to become as great as they want. I believe in a world where all people are content with their neighbor and respect the choice of the individual. I wake up each morning urging to help you to grow and develop y...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 15, 2010, 2:59 pm
© 2010 Frode Heimen - A picture I took with my new Canon EOS 1000D I have been tweaking my blog today to create better content for you. I have recently just started another blog about blogging. So I am implementing some of my own teaching right here at Never Mind the Manager. The bounce project ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 12, 2010, 3:35 pm
Yesterday was one of those days where making food seemed like a huge task*, we had so many other things to do. So we decided to order pizza. We experienced extremely poor customer service and I will tell you why here at my blog. What people working with customer care ironically seem to forget is the...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 10, 2010, 1:25 pm
Why should you have the right attitude? There is one factor that will have a huge impact on almost everything you do in life. Your attitude will determine the outcome of your goals. Did you know that it is possible to choose your attitude? Have you ever been given a task that seemed impossible? What...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jul 6, 2010, 5:20 pm
I have just put together a list of motivational blog posts that I have found lately. I hope you will enjoy these posts as much as I did. I do also recommend you to visit the main blogs where these articles are posted, as they are just not single great post, but they are a part of good blogs. I hope ...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jun 20, 2010, 3:34 am
It started with Bennis. Bennis wrote that “Managers do things right, leaders do the right thing.” With all due respect to one of the brightest minds of leadership theory, I still have no idea what that is supposed to mean. Perhaps it’s the lack of clarity in the definition that set us on a cr...
Comment - Like

Frode H. posted an article on Never Mind the Manager - Jun 17, 2010, 3:22 pm
Are you giving your very best efforts at work? Are you fighting for that promotion? Why? One of the dangers about promotion is that you might get into a position that you can’t handle and then you will suck according to David Burkus. I totally agree with him on this. I have included a short clip f...
Comment - Like