Jon Arnold

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Next Stop - Huntsville, AL and Adtran

Jon Arnold posted an article on - Nov 30, 2009, 9:02 am
I thought I was done traveling for the year this month, but there's one more trip now. Adtran was nice enough to invite me to their analyst update event, and it's a company I've been meani...
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Video Telephony Isn't Just for Humans!

Jon Arnold posted an article on - Nov 27, 2009, 7:47 pm
Ok, it's Thanksgiving for most of you, and I think you'll enjoy this whether or not you're eating turkey still. My colleague Alan Duric sent this my way and just had to share it. He's ...
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BNN TV interview - Canadian Wireless Market Update

Jon Arnold posted an article on - Nov 25, 2009, 3:05 pm
This morning I was interviewed on BNN TV about some recent issues around the Canadian wireless marketplace. There is definitely a lot of flux and confusion right now, not just among consumers, but als...
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TMC - January ITExpo - bigger and better - two new events

Jon Arnold posted an article on - Nov 23, 2009, 2:25 pm
It's not often that things really do get bigger and better, but it's true for TMC the updcoming IT Expo. The next event takes place in Miami Beach, running from January 20-22. Am sure you'...
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Google Voice and the Bigger Picture

Jon Arnold posted an article on - Nov 20, 2009, 1:13 pm
I've pretty much gone AWOL from blogging this week, as I'm fully immersed with the Smart Grid Summit, which you'll be hearing more about quite soon. My last post was way back last Friday,...
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Quiet, but busy

Jon Arnold posted an article on - Nov 19, 2009, 9:55 am
Just a quick note to say I haven't been blogging this week as I need to be very focused on the Smart Grid Summit right now. It's been an intense few days, but we're seeing the results, and...
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Google + Gizmo5 = More Disruption

Jon Arnold posted an article on - Nov 13, 2009, 8:19 am
Voice continues to be a really interesting space, and while I was attending Cisco's Collaboration Summit this week, a couple of notable developments took place. On the topic of disruption, Cisco i...
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Cisco Collaboration Summit - Day 2

Jon Arnold posted an article on - Nov 11, 2009, 7:08 am
Tuesday was end-to-end Cisco, starting at 8, going through til 5 with a series of presentations around various aspects of collaboration and cloud services. It was a pretty intense day, and if there wa...
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Cisco Collaboration Summit - Day 1

Jon Arnold posted an article on - Nov 10, 2009, 10:47 am
Yesterday was the kickoff for Cisco's Collaboration Summit. Last year I attended virtually, and this was my first time going in person. As with other Cisco events, it's very well staged, and h...
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Telio - Still Going Strong

Jon Arnold posted an article on - Nov 6, 2009, 8:19 pm
Telio is far from a household name in North America, but if you follow the residential VoIP market - or VoIP in general - they should be on your radar. I've been following them for years, and if t...
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Next Stop - San Fran - Cisco Collaboration Summit

Jon Arnold posted an article on - Nov 5, 2009, 2:45 pm
It's been a busy few weeks travel-wise, and my last stop is finally coming up. Next week, I'll be in San Francisco, attending Cisco's 2009 Collaboration Summit. Not much more to say, but ...
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October Media Roundup

Jon Arnold posted an article on - Nov 4, 2009, 5:11 pm
Not a lot to report for media coverage last month, but for good reason. October was my busiest month travel-wise in ages, plus I had two new projects underway that kept me pretty focused. Plus, planni...
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Reminder - Media Gateway 2.0 Webinar Tomorrow

Jon Arnold posted an article on - Nov 3, 2009, 8:24 am
Just a last call for tomorrow's webinar I'm doing with TelcoBridges. Basically, I've completed a White Paper for them on what I can Media Gateway 2.0, and we're sharing the highlights ...
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BroadSoft Connections - Recap on Microsoft's Blog

Jon Arnold posted an article on - Nov 2, 2009, 4:32 pm
... - PC, TV and mobile. Anyhow, they've been on me for a while to submit a guest post, and this is my first one for their blog. If you follow my blog and/or BroadSoft, you'll know they'...
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Smart Grid Portal Traffic - On Track for 1 Million Views

Jon Arnold posted an article on - Nov 2, 2009, 4:03 pm
The October traffic stats for the Smart Grid portal are out now, and the trend remains very strong. October page views were just under 600,000, and unique visits were almost 200,000. Based on the grow...
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Media Gateway 2.0 - TelcoBridges Webinar, November 4

Jon Arnold posted an article on - Oct 30, 2009, 7:43 am
Just a heads-up about a webinar I'm presenting on next week. I just finished a White Paper for TelcoBridges, an up-and-coming Canadian media gateway vendor. They've actually been at this for ...
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BroadSoft Connections - More Day 2

Jon Arnold posted an article on - Oct 29, 2009, 8:32 am
Am not quite done yet posting about Connections. I wanted to share a few more highlights from the Solutions Showcase. Aside from having 60 exhibitors, BroadSoft had pavilions of their own, and this ye...
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BroadSoft Connections - Day 2 - The Appys

Jon Arnold posted an article on - Oct 28, 2009, 9:29 am
Well, it didn't take long for the buzz around apps to reach iconic status, but BroadSoft has taken things to a whole... otha... lay-vel. Yes, yesterday we saw the Appys - their Academy Awards of s...
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Service Providers - Be Careful What You Wish For

Jon Arnold posted an article on - Oct 27, 2009, 7:18 pm
I was at Supercomm last week, and came away with some distinct impressions about the challenges facing carriers, especially mobile operators. I've summarized those thoughts in my latest Service Pr...
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BroadSoft - Day 1, Part 2 - Video Everywhere

Jon Arnold posted an article on - Oct 27, 2009, 5:34 pm
The show goes on, and it's all good. Got a lot to talk about, but I only have the brainpower right now to post photos. This post has a single focus - video. Yesterday afternoon I walked through th...
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BroadSoft Connections - Day 1

Jon Arnold posted an article on - Oct 27, 2009, 2:06 pm
Finally getting a chance to post about BroadSoft Connections here in Scottsdale. Broadband service has been a bit problematic, let's just say. I'm convinced that the fancier the hotel, the wor...
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Next Stop - BroadSoft Connections

Jon Arnold posted an article on - Oct 23, 2009, 8:54 am
Busy travel time for me right now. Am home tonight, then flying out early Sunday for BroadSoft Connections. It's in Scottsdale this year, and they always put on a great event. I'll be pretty b...
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Supercomm Wrapup

Jon Arnold posted an article on - Oct 23, 2009, 7:55 am
Just a quick post to say that my walk-about day at Supercomm was pretty good. Lots of good meetings and briefings, although I can't say I saw anything really ground-breaking. Lots of big name exhi...
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Supercomm - Night 1 - House of Blues

Jon Arnold posted an article on - Oct 22, 2009, 7:15 am
Following my Forrest Gump happenstance wrong turn into Gazastan, Chicago-style, I ended up at the House of Blues for a couple of Supercomm parties. Downstairs was sponsored by my Metaswitch (note the ...
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Supercomm - Day 1/Life's Twists and Turns

Jon Arnold posted an article on - Oct 21, 2009, 7:12 pm
I arrived earlier today for Supercomm and moderated a session on telepresence this afternoon. It was quite well attended, and our panel was in good hands with Lee Himbeault from Telus, Mark Weidick fr...
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Why Skype For Business is Good for Carriers

Jon Arnold posted an article on - Oct 19, 2009, 4:58 pm
In my last Service Provider Views column on TMCnet, I wrote about why I think Skype has a lot to offer carriers, and explored the idea of them trying to be a channel play to develop these partnerships...
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Next Stop - Chicago and Supercomm

Jon Arnold posted an article on - Oct 16, 2009, 7:39 am
October is a busy month for me, and next week I'll be in Chicago for part of Supercomm. I haven't been to this event recently, and it's gone through a few iterations, but I'm looking f...
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BroadSoft Moving Into Hosted UC - Busy, Busy

Jon Arnold posted an article on - Oct 15, 2009, 7:11 am
October has been a busy month for BroadSoft, perhaps their busiest to date. I've had a couple of recent items on hold pending yesterday's announcement with Microsoft around hosted Unified Comm...
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eComm 2009 - Euro Edition - October 28-30

Jon Arnold posted an article on - Oct 14, 2009, 9:50 am
If you follow my blog, you know I was pretty involved with eComm earlier this year, which was held in San Francisco. Building on the momentum from that show, Lee has developed a European-focused editi...
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Fonolo - More Good News From Canada

Jon Arnold posted an article on - Oct 13, 2009, 7:44 am
I've been following Fonolo for some time, and have been posting recently about a few good news stories coming out of Canada's tech/telecom sector. You may recall a recent post where I highligh...
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MetaSwitch and XConnect - Good News Items

Jon Arnold posted an article on - Oct 12, 2009, 8:01 am
MetaSwitch and XConnect are very different companies, and normally have no reason to be featured in the same place. However, I've followed both for a long time, and both have recently had some goo...
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Intelepeer's Entry to CaaS

Jon Arnold posted an article on - Oct 8, 2009, 8:16 am
IntelePeer is the latest entry to cross my path that's bringing their CaaS story to market. As the cloud and hosted services continues to blur the line between connectivity and applications, Commu...
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ININ Wrapup/Dead Circuits Debut!

Jon Arnold posted an article on - Oct 7, 2009, 8:23 am
Following Monday, the remainder of ININ's Partner Conference was mostly breakouts, a few of which catered to analysts/consultants, but the majority were more hands-on technical or sales sessions f...
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September Media Roundup

Jon Arnold posted an article on - Oct 6, 2009, 6:40 am
September was light for regular media coverage, as my focus was on the Smart Grid Summit at the beginning of the month. As such, most of my citings were grid-related, but I managed a few other items o...
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Interactive Intelligence Conference - Day 1

Jon Arnold posted an article on - Oct 5, 2009, 8:45 pm
So far so good here at Interactive Intelligence's Partner conference. CEO Don Brown set the tone with a bright picture about the company's strong financial performance. I wouldn't underes...
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Deloitte Technology Fast 50 - Canadian Tech Leaders

Jon Arnold posted an article on - Oct 2, 2009, 8:06 am
I've been following Deloitte Canada's Fast 50 listings for a few years, and it's a great barometer of success for our tech sector. The 2009 list was just published as the cover story in Ba...
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Next Stop - Indianapolis and ININ

Jon Arnold posted an article on - Oct 1, 2009, 8:33 am
October is the busiest travel month I've had in a long time, and my first stop is Indianapolis for Interactive Intelligence's Global 2009 Partner Conference. I've been learning more about ...
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Cellwand's #TAXI Now U.S.-Wide

Jon Arnold posted an article on - Oct 1, 2009, 6:09 am
I've been posting about Toronto-based Cellwand Communications for ages, and they had some great news yesterday that's worth sharing. True, I may be a shareholder, but I'm doing this becaus...
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Why Skype Could Be Good News For Carriers

Jon Arnold posted an article on - Sep 30, 2009, 7:13 am
Last week I posted about Skype's keynote VON, given by their CSO, Christopher Dean. It was a pretty interesting talk, and it's clear that Skype is taking some big steps forward to serve the bu...
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BroadSoft's Move Into Consumer Communications

Jon Arnold posted an article on - Sep 28, 2009, 7:12 am
Some noteworthy news from BroadSoft last week that I haven't seen much coverage of. Being at VON kept me too busy to post about this, but it may still be news to many of you. I was pre-briefed by ...
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VON - Final Day/Skype Keynote - Seeking Channel Partners

Jon Arnold posted an article on - Sep 24, 2009, 9:26 am
Yesterday was a transition day here, with VON running til early afternoon, and then the focus shifted to the Channel Partners event. It was a bit strange seeing all the signage, etc. for VON in the mo...
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Tuesday Afternoon in Miami

Jon Arnold posted an article on - Sep 23, 2009, 7:16 am
Had a full morning at VON yesterday, and saw a bit of the Latin America Summit. That's probably the most distinctive twist for the show - it may not be for everybody, but if you have an eye on thi...
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VON - So Far

Jon Arnold posted an article on - Sep 22, 2009, 12:20 pm
Well, I got to see a handful of sessions yesterday, and have walked the floor a few times. Otherwise, I've been living in the Press Room, and doing my share of briefings and biz dev meetings. So ...
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VON - Last Call

Jon Arnold posted an article on - Sep 18, 2009, 11:02 am
Just a final shout-out for next week's VON event in Miami. I'll be there through Wednesday and let me know if you're coming - I won't be hard to find. I gave kudos to Rick Martin the ...
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What Service Providers Can Learn From Utilities

Jon Arnold posted an article on - Sep 18, 2009, 10:13 am
My latest Service Provider Views article is posted now on TMCnet. With the above title, it's no surprise that they've featured the article on our Smart Grid portal, and you can read it here. ...
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Smart Grid Summit, Miami - Call for Papers

Jon Arnold posted an article on - Sep 18, 2009, 9:17 am
... 're thinking about: - Industry Standards and Interoperability - Emerging Smart Home Applications - Demand Response - Home Energy Management ... Resilience - Regulatory Issues - Wireless Br...
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Inc. Magazine Top 5000/Telecom Leaders

Jon Arnold posted an article on - Sep 17, 2009, 8:06 am
The September issue of Inc. Magazine has their annual Top 5000 listing of fastest growing small companies. That sure covers a lot of ground, and I'm just going to focus on the Telecommunications c...
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Next Stop - Miami and the New VON

Jon Arnold posted an article on - Sep 16, 2009, 8:08 am
The VON conference returns next week in Miami, and presumably you know it's under new management, so to speak. We know it will be new, but whether it's improved remains to be seen. Virgo Publi...
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Avaya/Nortel Deal - UC Strategies Podcast

Jon Arnold posted an article on - Sep 15, 2009, 8:04 am
Yesterday's UC Strategies podcast - surprise, surprise - was about Avaya/Nortel. Looks like the big deals are happening, and Silver Lake has become a big spender, first with Skype earlier this mo...
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JAJAH/Microsoft Revisited - My Interview with Trevor Healy

Jon Arnold posted an article on - Sep 14, 2009, 10:04 am
A couple of weeks back, JAJAH made an interesting announcement about their partnership with Microsoft to integrate SIP Trunking with OCS. The news didn't attract as much attention as I thought, b...
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