Matthew P. posted an article on
PandemicBlog
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Jan 27, 2011, 8:01 am
Image by NickNguyen
In business, I hear a lot of talk about “touch points.” Consumer touch points, customer touch points, even employee touch points.
Touch points are important. The more you “touch” a consumer, the deeper your brand gets embedded into them. This, however, works with both g...