MJ Everly

12 Followers
3 Blog Followers
Following: 3
Following Blogs: 7

Latest Activity

Call Center of the Future

MJ Everly posted an article on - Jan 4, 2012, 5:19 pm
By Kevin Beale  I think it’s human nature to find things to keep ourselves busy. I certainly am no exception to that rule. I always have a million things I need to be doing for work or at home. One of the hardest things to do is to take a step back from our daily regimen to plan for the fu...
Comment - Like

Pro Show Provides an Easy Way to Remind Patients About Upcoming Appointments and Eliminate "No Shows!"

MJ Everly posted an article on - Nov 17, 2011, 3:57 pm
Healthcare organizations must constantly contend with patients who miss their scheduled appointments without notifying the physician’s office. These “no show” appointments cost thousands of dollars in wasted resources and staff. 1Call’s Pro Show Automated Appointment Reminder application hel...
Comment - Like

Advanced call center models measure more than just talk time - Combine inputs from various sources - Managed Healthcare Executive

MJ Everly posted an article on - Nov 12, 2011, 9:58 am
Advanced call center models measure more than just talk time - Combine inputs from various sources - Managed Healthcare Executive This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

AMTELCO Soft Agent Passes Cisco IVT Certification

MJ Everly posted an article on - Sep 6, 2011, 6:41 pm
AMTELCO Soft Agent Passes Cisco IVT Certification This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

Ten predictions for the mobile health market

MJ Everly posted an article on - Aug 27, 2011, 7:13 pm
Ten predictions for the mobile health market This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

miOnCall - OnCall Scheduling [Flickr]

MJ Everly posted an article on - Apr 23, 2011, 3:04 pm
Amtelco posted a photo: miOnCall is a powerful, flexible and completely secure cloud-based OnCall scheduling application used to assign schedule coverage, view schedule coverage, dispatch messages, schedule contacts, manage and extend OnCall schedule information to physici...
Comment - Like

1Call Operator [Flickr]

MJ Everly posted an article on - Apr 23, 2011, 2:57 pm
Amtelco posted a photo: 1Call hospital call center, switchboard and communications technology. Find out more at www.1call.com/
Comment - Like

1Call Answerstat [Flickr]

MJ Everly posted an article on - Apr 23, 2011, 2:54 pm
Amtelco posted a photo: 1Call hospital call center and communications technology. Find out more at www.1call.com/
Comment - Like

The Future of Paging "miSecureMessages"

MJ Everly posted an article on - Apr 21, 2011, 4:33 pm
For decades our 1Call hospital and healthcare customers have used pagers almost exclusively as a means to alert doctors and nurses for emergency and some non-emergency issues. However, the expanding popularity of smartphones in the medical field is changing the need for pagers in the future. P...
Comment - Like

miSecureMessages logo [Flickr]

MJ Everly posted an article on - Apr 18, 2011, 12:15 pm
Amtelco posted a photo: miSecureMessages is a pager replacement and two-way messaging smartphone application. Find out more at misecuremessages.com/
Comment - Like

miOnCall image [Flickr]

MJ Everly posted an article on - Apr 9, 2011, 3:25 pm
Amtelco posted a photo: miOnCall is a powerful, flexible and completely secure cloud-based OnCall scheduling application used to assign schedule coverage, view schedule coverage, dispatch messages, schedule contacts, manage and extend OnCall schedule information to physici...
Comment - Like

1Call oncall scheduling [Flickr]

MJ Everly posted an article on - Apr 9, 2011, 2:53 pm
Amtelco posted a photo: 1Call oncall and resource scheduling software for clinics, hospitals and other healthcare organizations. Find out more at www.1call.com/resourceOnCallScheduling.php
Comment - Like

1Call OnCall Scheduling [Flickr]

MJ Everly posted an article on - Apr 9, 2011, 2:53 pm
Amtelco posted a photo: 1Call oncall and resource scheduling software for clinics, hospitals and other healthcare organizations. Find out more at www.1call.com/resourceOnCallScheduling.php
Comment - Like

1Call Hospital Call Center and Communications Technology [Flickr]

MJ Everly posted an article on - Apr 9, 2011, 2:53 pm
Amtelco posted a photo: 1Call develops and sell call center and communications technology to clinics, hospitals and other healthcare organizations. Modules include call center, intelligent pbx console, oncall scheduling, workforce scheduling, paging and emergency notificat...
Comment - Like

miOnCall "Oncall Scheduling" [Flickr]

MJ Everly posted an article on - Mar 29, 2011, 1:43 pm
Amtelco posted a photo: miOnCall is a powerful, flexible and completely secure cloud-based OnCall scheduling application used to assign schedule coverage, view schedule coverage, dispatch messages, schedule contacts, manage and extend OnCall schedule information to physici...
Comment - Like

miOnCall [Flickr]

MJ Everly posted an article on - Mar 29, 2011, 1:43 pm
Amtelco posted a photo: miOnCall is a powerful, flexible and completely secure cloud-based OnCall scheduling application used to assign schedule coverage, view schedule coverage, dispatch messages, schedule contacts, manage and extend OnCall schedule information to physici...
Comment - Like

1Call Ushers In The Next Generation Of Cloud-Based Scheduling Applications With miOnCall

MJ Everly posted an article on - Feb 8, 2011, 11:14 am
Recently, we have worked with customers and prospects that manually keep track of oncall scheduling information using binders and spreadsheets to organize all types of schedules. This method works, but I think a few questions need to be asked when taking this approach: 1.) How many people-hours does...
Comment - Like

Leveraging the Power of Scripted Call Navigation in a Hospital Call Center

MJ Everly posted an article on - Nov 17, 2010, 11:29 am
“Easily guiding operators through call processing and data collection” 1Call has hundreds of hospitals using the Infinity call center system to process calls. Many of these users are starting to see the value of using the power of Infinity's Scripted Call Navigation for intelligent data collect...
Comment - Like

mHealth device roundup: Maestro, Defy, Human++ | mobihealthnews

MJ Everly posted an article on - Oct 11, 2010, 2:44 pm
mHealth device roundup: Maestro, Defy, Human++ | mobihealthnews This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

1Call: Helping Healthcare Organizations Effectively Manage Day-to-Day and Crisis Communications

MJ Everly posted an article on - Oct 5, 2010, 7:11 pm
1Call: Helping Healthcare Organizations Effectively Manage Day-to-Day and Crisis Communications This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

1Call Introduces Secure Paging and Messaging

MJ Everly posted an article on - Sep 16, 2010, 6:44 pm
McFarland, WI - The 1Call Division of AMTELCO is pleased to announce the new 1Call Secure Paging and Messaging solution, helping healthcare organizations meet HIPAA (Health Insurance Portability & Accountability Act) requirements to help keep patient data secure by sending encrypted messages using S...
Comment - Like

Motorola offers up rugged smartphone for healthcare

MJ Everly posted an article on - Sep 15, 2010, 5:59 pm
Motorola offers up rugged smartphone for healthcare This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

AnswerStat News and Info: AnswerStat magazine is on Facebook

MJ Everly posted an article on - Aug 4, 2010, 2:59 pm
AnswerStat News and Info: AnswerStat magazine is on Facebook
Comment - Like

miOnCall iPad 1 [Flickr]

MJ Everly posted an article on - Jul 13, 2010, 10:51 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web...
Comment - Like

miOnCall iPad 2

MJ Everly posted an article on - Jul 13, 2010, 10:50 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web...
Comment - Like

miOnCall iPad 3 [Flickr]

MJ Everly posted an article on - Jul 13, 2010, 10:50 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web-based on-call s...
Comment - Like

miOnCall iPad 5

MJ Everly posted an article on - Jul 13, 2010, 10:50 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web-based on-call ...
Comment - Like

miOnCall iPad 4

MJ Everly posted an article on - Jul 13, 2010, 10:50 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web-based on-call s...
Comment - Like

miOnCall iPad 6 [Flickr]

MJ Everly posted an article on - Jul 13, 2010, 10:50 am
Amtelco posted a photo: 1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App is an essential mobile tool for physicians and staff, allowing them to view and manage their Infinity IS Web-based on-call s...
Comment - Like

1Call Integrating Social Media with RED ALERT Notification System

MJ Everly posted an article on - Jun 14, 2010, 4:58 pm
As the number of hospitals and healthcare organizations continue to embrace social media increases system developers and vendors need to adapt as well. AMTELCO’s 1Call Division as taken the next step toward helping their customers by integrating with social media outlets. 1Call’s RED ALER...
Comment - Like

On-Call Scheduling from 1Call [Flickr]

MJ Everly posted an article on - May 12, 2010, 10:24 am
Amtelco posted a photo: On-Call Schedules are organized into Shifts. Shifts are custom designed to define the coverage requirements for the schedule for specific time frames, days of the week, dates, and recurrence patterns. Shifts can be set to recur on an hourly, daily, weekly, or month...
Comment - Like

AMTELCO miOnCall iPhone app [Flickr]

MJ Everly posted an article on - May 6, 2010, 5:28 pm
Amtelco posted a photo: miOnCall is an iPhone app that works with AMTELCO 1Call Infinity on-call scheduling software. Users can check their schedules or department schedules for accurate on-call scheduling information.
Comment - Like

miOnCall from AMTELCO [Flickr]

MJ Everly posted an article on - May 4, 2010, 5:03 pm
Amtelco posted a photo: miOnCall puts your AMTELCO Web On-call Schedule at your fingertips anywhere you go at any time of day. Requires AMTELCO’s award-winning Infinity 5.51, or later, call center software.
Comment - Like

Call Center Script - Effective Way to Increase Conversion Rates | Call Center Cafe

MJ Everly posted an article on - Apr 28, 2010, 12:05 pm
Call Center Script - Effective Way to Increase Conversion Rates | Call Center Cafe Posted using ShareThis Additional information on call centers can be found at Call Center Cafe This blog is sponsored by 1Call, a Division of AMTELCO
Comment - Like

MediaPost Publications Study: Social Media Vital To Consumers Seeking Healthcare Information 04/09/2010

MJ Everly posted an article on - Apr 10, 2010, 10:51 am
MediaPost Publications Study: Social Media Vital To Consumers Seeking Healthcare Information 04/09/2010
Comment - Like

Personnel Scheduling OnTeam Scheduling from AMTELCO-1 [Flickr]

MJ Everly posted an article on - Apr 8, 2010, 2:40 pm
Amtelco posted a photo: Creating the elaborate schedules you need for your various departments has never been easier with 1Call’s OnTeam Scheduling module! OnTeam Scheduling helps you easily meet the diverse needs of each department, and integrates with your existing data to automate th...
Comment - Like

Personnel Scheduling OnTeam Scheduling from AMTELCO [Flickr]

MJ Everly posted an article on - Apr 8, 2010, 2:40 pm
Amtelco posted a photo: Easily create your schedules using OnTeam Scheduling’s custom Shifts and custom Rules features, which makes it easy to design the Shifts and Rules to meet each department’s exact needs
Comment - Like

1Call Introduces OnTeam Scheduling and Instant Messaging Tool

MJ Everly posted an article on - Mar 21, 2010, 3:05 pm
1Call introduced OnTeam Scheduling, an advanced workforce-scheduling module that automatically and quickly creates complex schedules.  This module generates the elaborate schedules needed for each department, helping ensure staff members are scheduled at the appropriate times each day.  It fea...
Comment - Like

Appointment Scheduling in Today's Call Center

MJ Everly posted an article on - Feb 26, 2010, 4:10 pm
By Ken Marty Almost all businesses require some type of appointments, and call center businesses are no exception.  What is an appointment, anyway, but just a complex way to look at a schedule? In the “old days” before the personal computer, you bought the time-tested appointment book ...
Comment - Like

Scripting a Better Work Environment for Your Agents

MJ Everly posted an article on - Feb 10, 2010, 3:16 pm
  By David Michael Drenk “Hal, can you transfer me to Dr. Smith?” “I’m sorry, Dave. I’m afraid I can’t do that.” Attitudes about message scripting differ in the call center industry. Some call center managers and business owners want to make sure each call is scripted so ti...
Comment - Like

One in three hospitals has social media plan | Healthcare IT News

MJ Everly posted an article on - Jan 31, 2010, 9:48 am
One in three hospitals has social media plan | Healthcare IT News
Comment - Like

MJ Everly's Blogs:

MJ Everly's Followers

MJ Everly is Following

Invite Your Friends

Invite your contacts to blogged from:
gmail yahoo