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Phil F.

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Horses for Sources have galloped off to a new website

Phil F. posted an article on - Mar 3, 2010, 7:14 am
The Horses can now be found grazing at the creatively-named new URL: HTTP://WWW.HORSESFORSOURCES.COM See you over there...
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Why we've formed an analyst organization

Phil F. posted an article on - Mar 2, 2010, 7:49 am
So H-Day has arrived, and we can finally reveal what it actually means. It's the day Horses for Sources became more than a blog... today it becomes an advisory analyst organization focused exclusively on researching global outsourcing strategy. So why on earth do this? A natural and logical prog...
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Buy some innovation right here... just talk to Bob

Phil F. posted an article on - Feb 26, 2010, 8:05 am
Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it. A discussion between Phil Fersht and Bob Cecil.
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Are you ready... for H Day?

Phil F. posted an article on - Feb 23, 2010, 3:05 pm
Plug in your headphones, crank up the volume and ask yourself... are you ready for H day? (may take a few seconds to load if you have a cheap computer) How many of these images from the history of the Horses do you remember?
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The great analyst firewall: will banning analysts from blogging damage the traditional research business, or help create an entirely new one?

Phil F. posted an article on - Feb 21, 2010, 2:16 pm
The technology and services industry is desperately searching for its mojo, and analysts can help provide the catalyst. Muzzling their views by keeping them from using social-media channels is a worrysome trend
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The Atwood Files: Adam Smith got it right!

Phil F. posted an article on - Feb 20, 2010, 8:57 am
Over 350 years ago he observed and defined the concept of markets, specialization of labor, demand, all of it. As capitalism grew we saw these concepts first in the industrial revolution. Entrepreneurs saw that they could manufacture goods, weave cloth, and generally produce things by breaking a job...
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The Industry Spoke! Hear it all on a free webcast... just for you

Phil F. posted an article on - Feb 18, 2010, 6:42 am
For all 1055 of you who perservered through completing our survey, and then being subjected to six lengthy diatribes about what it all means, we can finally put this little study to bed with a FREE WEBCAST on Friday 5th March at 11.00 AM Eastern standard time. CLICK HERE TO REGISTER
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The Industry Speaks, Part VI: Customers increasingly look to industry-specific BPO solutions, but which vendors will ultimately invest to define and deliver them?

Phil F. posted an article on - Feb 15, 2010, 6:09 pm
The move to greater domain-specificity is intrinsically tied to the business utility model of the future, where we are starting to see signs of the convergence of SaaS, Cloud and BPO/ITO models within an engagement structure
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Have some outsourcing vendors already thrown in the innovation towel?

Phil F. posted an article on - Feb 14, 2010, 3:09 pm
While some vendors are talking a big game regarding how they intend to broaden their outsourcing services and consulting work with clients, a lot of their current management clearly don't have a lot of confidence to bring on the talent to help them do just that
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Will the BSkyB verdict tone-down outsourcing vendor hype?

Phil F. posted an article on - Feb 11, 2010, 7:49 am
This sets a dangerous precedent for the outsourcing business, when you consider the sheer volume of complex outsourcing deals that are currently (and soon to be) in play.
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