Q: My company is being inundated with calls regarding orders that have been placed via fax and whether or not they have been received, processed or completed. i wanted to find a way to send out an autoresponse to those incoming faxes simply stating. “Thank you for contacting us, your fax was received and your request is currently be processed.” is there a way to do this ...

... to commend her for really listening, even when it had to be really wince inducing to do so. I'd love to see more of this kind of thing from agents. Also? I would love it if every agent set up an autoresponse system for queries. I don't mind a "no response equal rejection" policy if I have a way of knowing the email got there. A simple, "Your query has been received, if you ...

... how much money I made there and my supervisor's name. And then...? I asked. Then I hit submit and that was it, said Stephanie. The end of the line. I got an autoresponse message that said Go Away and Die, and I'm out of it. No really, I said, what did the autoresponder say? It said "We have received your resume and it doesn't meet our needs." It's business- ...

... 8221;. They’re not stuck in the middle, Durbin…’screaming groups on either side’ that isn’t helping. Durbin’s incredibly one-sided poll has an autoresponse that treats everyone as though they agree with a government takeover of healthcare no matter how they voted in the poll. The poll is a phishing ploy to get people to sign onto his mailing list; regardless ...

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It's going to be another long day. Your heart sinks as you stare at the dozens of emails sitting in your mailbox, awaiting your response. Most of them are asking for approximately the same information, yet you have to answer them all manually. You want to provide excellent customer service - which means no bulk email - and so you also need to respond within the same day. But the very ...