... .com (press release)About Service Management Dynamix: Service Management Dynamix is an ITService Management education and consulting firm focused on ITSM/ITILtraining.(more) Changing from ITIL will be like metrication | The IT Skeptic Note I sayframework for IT notfor ITSM The view of ITSM as a way ofmanaging what comes out of the pipes at the IT factory is an outofdate oneITIL V3 …(more)